Request Password Reset

Overview

If you forgot or lost your password, you can reset it yourself through the self-service password reset. Alternatively, you can request a password reset from ITS.

Environment

Anyone with an Etown account can request a password reset.

Details

Requesting a reset will create a ticket informing ITS staff that your password needs reset. You will be contacted when your password is ready to be reset. To request a password reset, click the Request Reset button at the top right.

 
Request Manual Reset

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You need to have added an alternate contact before you can use this tool. This page provides instructions for setting up the alternate contact and using the Office 365 tool to reset your password.